Terms and Conditions

Effective Date:  July 2, 2024

Introduction

Welcome to REM Health, Inc. (doing business as "rem tech"). These Terms and Conditions ("T&C") govern your use of our services, including our e-broker platform, Insurance Agency Managements system, and Agent Portal. By accessing or using our services, you agree to comply with and be bound by these T&C

Definitions

Various terms are defined throughout these T&C as they are used. These definitions are intended to help clarify their meanings and how they apply to our services and your use of them.

User Eligibility

The platform is intended only for users who are 18 years of age or older and reside in the United States or any of its territories. By using the platform, you represent and guarantee that you meet these eligibility requirements. If you do not meet these requirements, you must not access or use the platform.

Privacy and Use of Data

We are committed to protecting your privacy and the security of your data. Our use of your personal information and how we handle data is described in our Privacy Policy. This includes how data may be shared with third parties and used for advertising, particularly following the termination of your account.

Compliance with Laws

You must use the platform only in compliance with all applicable laws, including but not limited to HIPAA, CCPA, GDPR, and any other relevant data protection regulations. This responsibility extends to the submission and management of any personal or sensitive information.

Modifications to Terms and Platform

We reserve the right to modify these T&C and any aspect of the platform at any time. Such changes will be effective immediately upon posting on the platform or notification to you. Continued use of the platform after such changes will constitute your consent to such changes.

Referral Programs

If you participate in any referral programs offered, the specific terms of these programs will be outlined separately. You are required to adhere to the terms, including the obligations and rights stipulated for referrals.

Account Management

You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

Dispute Resolution

Disputes arising under these T&C will be resolved through our progressive Dispute Resolution Process, as detailed in our Dispute Resolution Policy. By agreeing to these T&C, you waive your right to a trial by jury and to participate in class actions.